EXCHANGE, RETURN AND REFUND POLICY

All our Moselle Brest gear undergoes serious testing and every single product is carefully selected before it reaches you. If, however, you received an unlucky product rest assured we've got you covered with a 30-day money-back guarantee.

To be eligible for a return you simply have to provide the proof of purchase and send back your item in its original packaging.

Please contact us at 🌐email to arrange a return or an exchange with the following information:

• Order ID
• Shipping Address
• Correct Size and Color

Exchanges

All Moselle Brest products are fulfilled automatically once you submit the orders online. If, however, you have ordered the wrong size rest assured all Exchanges are FREE of charge.

Acceptable reasons for exchange are the following:

• Wrong Size
• Wrong Color

Eligibility for Exchange:

• Exchange should be made within 30-days after the date of purchase.

Returns and Refunds

For Returns and Refunds, all you have to do is send the product back to us and we’ll refund your full purchase. Shipping Rates will apply.

Moselle Brest customers enjoy FAST, FREE STANDARD SHIPPING on all orders above $60! No promo code required – free standard shipping is automatically applied at checkout.

*Free standard shipping is a limited promotion.

When to expect your order based on the shipping method:

Please note that shipping speeds are based on carrier transit times and do not include the time it takes to handle and pack a shipment. All shipping requires up to one day of processing prior to being shipped from our warehouse.

Shipping Fees

Moselle Brest offers free standard shipping for all orders over $60*.

Choose one of these shipping methods at checkout for your product(s).

• Standard shipping for Romania ( 1-2 business days ) $3-$4 orders under $60, FREE - orders above $60
• WorldWide shipping ( 1-3 business days ) $5 - $30 orders under $60 - FREE orders above $60
• Take from Company Warehouse ( $0 Fee )

Delivery Conditions

• Once your order has been placed and processed, you’ll receive a confirmation email containing your order number, your shipping address and order summary. Please keep this e-mail for your records – it contains your order number.
• If any items in your order become out of stock, we will immediately notify you via email and present you with the best available options.
• The delivery dates may vary due to carrier shipping practices, delivery location, and the items you order.

If you would like to track your order, you will need to contact us via email at contact@mosellebrest.ro or using the Live Chat on our website, and we’ll give you the tracking number for your order.

Rest assured that we’re always here for you and we’ll help you with any questions, concerns or suggestions that you might have.

We cannot be held responsible for delays in shipping times during Christmas period & New Years Eve (10th December- 10th January) & any other National Holidays. We are sorry for any delays and we thank you for your understanding.

MB delivers WORLDWIDE. If you do not find your country when ordering, please send us an email. Please note that your country may charge an import charge and MB does not charge that fee. There may be other related fees, we have not heard and do not know if there are any additional charges, so check with the Postal Office just to be safe. Transport can take from a few days (usually) to a few weeks (in exceptional cases). Contact your local post office to check the status of your order. From time to time, orders are locked in customs and require customer actions. For most of the countries, we use door-to-door delivery.